I am completed my IVA and sent a copy of completion certificate to barclaycard, who have confirmed receipt. However they have advised they will not remove they balance as it is outstanding and has not been paid, they will just not pursue the money due to the IVA.
They have to remove it as you have completed and they will have been paid their dividend!
Threaten them with a complaint and also send a copy of your certificate to which ever credit agency is still defaulting.
Sharing from experiences of dealing with debt
The greatness of a man is not in how much wealth he acquires, but in his integrity and his ability to affect those around him positively.
Bob Marley. http://kallis3.blogs.iva.co.uk
Doesn't really matter as long as the account is in default on your credit files with the correct date -- it will disappear. How Barclays handle their books is entirely up to them --- sounds a bit ill advised, though, to leave toxic debt on their books when it has been written off.
My opinions are merely that .. opinions based on experience. Always seek professional advice.
IVA Completed 23rd July 2013 .... C.C. 10th January 2014
