I have been waiting over 2 years for a completion certificate. I spoke to someone yesterday who promised I would receive it yesterday but I have not got it. Where do I stand ? I am feeling I am being fobbed off. Please advise.
HI Andy. the iva I have is with DFD and was taken out in December 2006 and completed payments in 2011 but still no cc. was told last xmas that I would get it then but no. Phoned and spoke to a operative called Jamie yesterday morning to be told that it was waiting for IP to sign it off and that he would send me a digital copy by email yesterday but still not got it. Phoned again this morning to be told again that the IP still has not signed it off so still waiting. This has dragged on since 2011 and all the ppi stuff is sorted and have been told that there is no reason why I am still waiting but as you can see I am.
font size="1" face="Verdana, Arial, Helvetica">quote:<hr height="1" noshade>Originally posted by Markdr54
I have been waiting over 2 years for a completion certificate. I spoke to someone yesterday who promised I would receive it yesterday but I have not got it. Where do I stand ? I am feeling I am being fobbed off. Please advise.
There are members from DFD on this Forum, one lady posts quite regularly - Judith Anderton, hopefully she will pick this up and move this problem along for you. I managed to find an email address linked to this forum too if that helps at all?
Last edited by Amy A on Wed Jun 25, 2014 1:02 pm, edited 1 time in total.
I work alongside Melanie Giles and Kelly O at PJG Recovery. Picking up the phone is the hardest part, from then on things WILL get better... For help, find our contact details at www.pjgrecovery.com or www.melaniegiles.com
My opinion is that is far too long for anyone to be waiting with no reason. Sometimes it's he who shouts loudest so it may be worth badgering them on a daily basis from now on.
IVA final payment left the bank on the 26th January 2013...looking forward to a debt free future.
Markdr54 ....oh how I know how you feel, I could actually at this moment in time cry and I hope someone also picks up this post.
I have posted on this forum previously about my situation with DFD and things just seem to go from bad to worse, I will not go into previous details at the moment just what has happened today June 25th.
On June 12th I received a phone call from DFD I returned that call and they stated that they were waiting for my signed Deed of Assignment, now I was a bit vague about this at the time I admit and was a bit unsure what they were talking about, then customer services said they had it then they didn't so today I called again to see what was going on as I had nothing by post.
Then when I checked all my IVA paper work I realised I had actually had this Deed but I had declined because I thought I was close to my PPI claims being completed. Now back in April Equity in Finance did completed all my PPI claims. I have an email from DFD stating that as soon as they had confirmation from EIF my case would be past to completions team.
Today how ever I am told that following EIF work a further 3rd party re looks at all these claims and any that were rejected are re submitted !!!!!! no one has told me this. Apparently the wording PPI matters on the Deed of Assignment refers to this.
I have kept all records and from my understanding any PPI's that were chased and resulted in no payment was because there was no PPI taken out in the first place!!!
Now I will admit that I may have missed something but I cannot tell you how so utterly frustrated and angry I am at this constant battle hence my long reply.
Someone please HELP!!!!!!!
Got to speak to Nicola Cunliffe and she has told me that the IP would be signing my CC today the 26/6/2014. Also advised that I would get an electronic copy by email today and I hope that this happens. Will let you know if it does. Thanks everyone.
font size="1" face="Verdana, Arial, Helvetica">quote:<hr height="1" noshade>Originally posted by luluj
Really hope this is resolved soon ...it really isn't fair on you ! Hopefully Judith can resolve this for you ...
