We entered into an iva sept 08. First 4 years paying £314/month then the last year was in erased to £714. So October 2013 should of been finished, oh no!!! A year into the iva Baines & Ernst sold our iva to Grant Thornton. Nothing changed, payments still the same, however what we found out in 2012 was that one of the creditors was not getting there 25p/£ and that they wanted to increase by another year @ £714!!!! Fine agreed to that but GT forgot to increase the iva by that further year. Payments ended in October 2013 so I rang them and a whole can of worms has opened up. Personally we think that Baines & Ernst messed up re the debt from the creditors sold the iva and brushed it under the carpet & now for their income incompetences were being bullied into another 3 year iva if not they saying it could fail!! Their saying we still owe £18k!!!! We want an end to this. Told us to go for ppi acknowledged there was ppi there but now saying it's not & that we've had it, we haven't. I've chased EIC and nothing!!!! Where do we stand we need help to get out of this, we've done everything they have asked of us, never missed a payment but still being punished.
You need to sit down with GT and sort this out as it sounds very confusing and complicated. It may even be worth getting independent legal advice if your IVA is being failed but I think a meeting with GT would be best.