Is anyone else having trouble getting hold of anyone from GT
Ive emailed them 4 or 5 times over the last 2 weeks to try and speak to someone regarding making a F&F payment and also to chase up my Annual review paperwork as its due at the end of the month and no luck
I haven't had the need to contact GT for some time so I can't answer your question RR. I have never had an issue in the past with email communications though.
Last Payment made 04/12/14. Completion Certificate 25/7/15. IVA company GT. No Issues
I had similar issues myself when I emailed, the best advice I can give you is to actually call them. I had sent over 7 emails within a 16 day period and got not reply. I called them and my call was dealt with accordingly.
**23'04'14 - IVA Complete F&F Agreed with payments made to date oh and a fat PPI reclaim helped too. Completion Certificate received 23'10'14 ** After a couple of years of waking up and 'surviving' the day I now wake up and 'Live' for the day!!
**Any comments I make are purely my own opinions**
I emailed my wage slips as normal about 6 weeks ago and have had no response, normally I used to get a thank you we have reviewed your case and no further monies are due at this time. I did get the automated reply straight away that was all. I havent really bothered too much will make a real effort after Christmas as I will want to know then exactly how many payment left.
If life is what you make it, I must have been in a strange mood when I made mine
I'm fortunate to have a point of contact who helped secure our F&F, I still send any queries her way and she responds prompt via a phone call.
If you have any other people that have replied to your emails previously I would suggest contacting them and ask them to forward your query onto the relevant person.
**23'04'14 - IVA Complete F&F Agreed with payments made to date oh and a fat PPI reclaim helped too. Completion Certificate received 23'10'14 ** After a couple of years of waking up and 'surviving' the day I now wake up and 'Live' for the day!!
**Any comments I make are purely my own opinions**
I'm having the same problem. I've called them 3 times in the last 2 weeks and been promised a call back within 48 hrs, surprise surprise I'm still waiting.
I sent my review paperwork off middle of September and not had anything back yet. I to am wanting to talk to someone about a full and final offer. It's driving me mad. Good luck with your offer and hope they contact you soon