Just thought i would pop a post on here to say we have returned from our face to face meeting. We found the meeting to be really helpful and it was lovely meeting Mel (who, as everyone said was lovely). We went armed with a list of questions, all of which were answered by the time we left. I think one of the good things about this meeting is that it has helped Mel understand who we are and makes the whole experience more personal, also it helped us make sure that the step we are taking is definately the right one for us. There was no pressure or feeling rushed (in fact we ended up staying for about 3 hours!!) I found myself in a slightly emotional state at one stage (my poor husband - i am a soppy cow), but Mel acted with kindness and helped me through it.
All in all a pleasant experience during a not so pleasant time.
Oh and if you ever need directions in Cardiff, Mel's staff are very good
