Difficult, I know. But can make you feel soooo much better.
Don't get me wrong. I'm still taking everything seriously. But rather than get stressed, I'm now trying to see the funny side of everything.
For the first time today, me and my husband actually laughed about the absurdness of my situation. As the phone calls are now starting, we spent about half an hour thinking up the silliest ways of dealing with them. This ranged from putting the phone in the shed, to putting a silly message on the answerphone. For some reason my plaintive cry of "hunny, please can we change our phone number" while in the shower with shampoo in my eyes was, to my husband, hysterically funny. I know, i know. It takes all sorts.
So anyway, I've now got a standard sentence that will be repeated regardless of what the question is, until they get fed up with me and hang up. I've even considered putting it on tape and just playing it back to them until they give up.
Which basically consists of this:-
When they ask me if I'm going to pay anything, I will firstly ask them what it says in my notes.
When they tell me they've had notice of my DMP, I will then say, nothings changed.
If they continue after that, my constant reply will be, please refer to the notes on my account.
The point is, no matter what's going on, or how aggressive these people get or how often they phone you, try to inject some humour into it. For your own sake. If they are very persistent, try repeating the same thing, but in different accents. Simple, but may keep you amused, while letting them get on with their job.
Laughter is definately the best medicine.
Johnz
Johnz