P.s I did give dfd cheque number, name on account, date cleared, account number money payed into (which was the RBS account they use aparrently for my IVA funds) and sort code which was the details from mums bank but info needs to be from bank Not me! X
That's just ridiculous! How on earth they cannot trace the payment with that information borders on incompetency. Whether that's come from you or the bank is irrelevant surely?
I cannot believe a representative has not responded. I appreciate that you have far more important things to see too at this time and that this is a stress that you do not need. It's tragic that they will fail you for this.
Trust me this is no game!! I have tried to speak to ip,not allowed! I have emailed him and dfd employee replied instead! I rang yesterday and was told that just this one employee is allowed to discuss my case, no one else! Is this building bridges? How are you meant to reason with un reasonable people? I have accepted the situation for what it is and requested a f&f with existing funds which creditor has declined. I know 30% dividend isn't ideal but surely better than bankruptcy? Exhausted with going around in circles! I am not going to sneak behind my mums back or worry her at this crucial time of her life. Its called compassion as many of my iva pals havew pointed out. Also have you not noticed the pattern of dissatisfied customers with similar issues? Are we all wrong?[:(!]
Do not apologise for ranting. You must be frustrated beyond belief. The forum is here to use. We told nobody about the iva, too embarrassed, so the forum has been a great support for me so always feel free to express your feelings here.