I'm using Clearstart. I haven't worked out exactly how much in the pound it is that HSBC have accepted, but given that my offer of £350 a month equated to 28p in the pound, and Clearstart worked out I'd need to pay £460 a month to meet HSBC's 40p in the pound hurdle (when I confronted them about that), I'd imagine that the £390 a month amount they've said they'd agree to would equate to somewhere in the region of 32-33p? I was extremely surprised at that decision, but equally surprised that both Egg and Capital One voted against the proposal, requesting an extra £100 a month (which would give them about 40p).
One of the expenditure items they disagreed with was my petrol usage, but my health problems mean that I drive EVERYWHERE! Every time I have to nip to the shop, to work and back, to the doctors, to hospital/physio/accupuncture/psychiatry appointments... so I'm not taking the mickey with that! But that does lead me onto another question... I've been told that I may be entitled to a disability living allowance, which would mean I may be elligible for a mobility allowance too which would take away my concerns about not having enough money should my car let me down or need replacing. The question is, if I receive the disability living allowance will it not just be taken by my creditors as additional income? I presume they couldn't take my mobility allowance as this would purely fund a mobility vehicle? I don't see any point in claiming a benefit from the taxpayers pot if it is not to actually assist me with my disability, but the mobility vehicle would be an enormous help to me.
If anyone has any experience/advice on this I'd be grateful, and I'll let you know the outcome as soon as I hear Egg/Capital One's decisions! (Another sleepless night ahead of me!).
Thanks for everyone's advice so far - I'm sure everyone agrees this site is an enormous support and a fantastic source of info and advice!