Hi Everyone. I am really bowled over by the speed and quantity of help provided by all of you. Thank you all from the bottom of my heart. Melanie suggests I could challenge DFD in court, but, perhaps like many others, I just want it over and done with. Both my wife and I are quite shy people who are not comfortable with confrontation, so neither of us would be comfortable with this. Could I ask if anyone knows where the Insolvency Practitioners go to find out the value of people's cars? I would think they would all use a central hub for information otherwise it would be just pot luck what value you would get according to your postcode. As mentioned before, really, really grateful to you all. Thanks. Paul & Yve.
The trouble my hubby had with DFD was, the call centre staff didnt seem to have a clue.
He emailed his IP direct with his questions and was immidiately answered.......not by his IP but by a lady who DID know what she was talking about. Hubby was told that his IP "did not take calls"
We are with DFD and we have done everything in writing via post and email - we have tracked all responses and have kept good communication - all IP companies have good and bad sides, but it appears this post maybe showing DFD in their bad side !
Sharing from experiences of dealing with debt
There is a solution for everyone .... Just need to stay positive !
Hi, mumfop, and welcome to the forum
When you say that the increased payments mean you are paying out what you were before you went into your IVA there are 2 significant differences:
Firstly I am sure that you, like most of us on this forum, were shelling out £800 or more without making any progress towards becoming "debt free", merely paying off interest.
Secondly, you are now earning £4000 a year more which is a rather nice salary increase!
Even in the worst case scenario (staying in your IVA without being able to persuade your IP to reduce your payments) you have the prospect of being totally debt free by the time you reach retirement and then being able to enjoy your new freedom. However, if you follow the advice given above and contact your IP directly I'm sure you can negotiate a better deal - they don't want your IVA to fail.
Good luck whichever way you decide to go but don't be mis-led by any of the many "bankruptcy-assisting" organisations about whom much has been posted on this site.
The holding of an insolvency licence, particulary one which has been gained through a proper route of qualification, is a precious document and we are privileged to be part of this profession. There is absolutely no excuse for an insolvency practitioner refusing to speak to a client - even if they delegate the actual task to a member of their staff.
Sorry to hear the treatment you have received so far from the DFD representative. I will ensure that someone senior discusses the matter with you asap.
Regards, David Mond, Insolvency Practitioner for over 46 years. Personal Insolvency Practitioner of the year 2012, Personal Insolvency Practitioner of the year finalist 2013 & 2014 awarded by Insolvency & Rescue Magazine and 2015 finalist for Personal Insolvency Firm of the Year.
Hi, and thank you once again for the advice. It is my intention to write to DFD. In the meantime, thank you David for saying you would contact them on my behalf, I am grateful for any help towards a resolution. I cannot see how DFD could resolve issues like this without actually speaking to me, but I just could not get past the guard dog on the phone. I shall be downloading the bankruptcy forms from the Internet later on, and we can both have a good look at them. It would appear right now that bankruptcy would be the best option. Neither of us want to go through this whole mess every year when the annual IVA review is due. Since we have over four years of our IVA remaining, even the same monthly payment requirement from bankruptcy would mean only three years of payments as opposed to over four with the IVA. Thank you all once again. Paul & Yve.
Hubby was made to feel like a naughty school boy every time he sent an email to his IP and was more or less laughed off the phone when he asked to speak with him.
He persisted with the emails untill he got the answers he needed.
Mr Redmond is paid well in fees . People only try to speak to him when they feel scared about any part of their IVA. It's not as if they are ringing for a friendly chat. Would a kind and helpful word down the phone really hurt??
Or is it too much to ask to even speak to somebody that actually knows what an IVA is all about and understands just how stressful it gets?
Sorry i just get so annoyed when this subject comes up.
I will get down off my soap box now.
Last edited by Lisa2009 on Sun Jan 11, 2009 11:03 am, edited 1 time in total.
Wouldn't it be wonderful if all the IP's were as approachable as those who post on here regularly?
Sharing from experiences of dealing with debt
The greatness of a man is not in how much wealth he acquires, but in his integrity and his ability to affect those around him positively.
Bob Marley. http://kallis3.blogs.iva.co.uk
If you have an increase in surplus income, your IP should only take a percertage of this increase. Therefore still leaving you with some extra funds.
Bankruptcy is a last resort and needs to be considered extremely carefully. There are a lot of companies out there like the one from Leeds, offering to help fill in forms, and there really is no need to use them.
The fees that they charge are extortionate and cannot be justified by filling in forms. It is so much easier to complete the forms online or print them off and complete them that way.
As for DFD, if you are not happy with the advice from the young lady, you should request to speak to her team leader/manager who has a better idea of life and what goes with it.
Good luck with it, and think hard before looking at bankruptcy, sometimes it seems to be the easy solution, but its not always that way.
