Confused and worried :-(

[ramla]

Hi
My husband and I have been on a joint IVA for 20 months now. 8 months ago, he lost his teaching job due to budgetary cuts by the college he worked for. Since then he got by through private tuition at half the income stated on our IVA propasal.
While looking for work, his parents have supplemented his monthly income by about £250/month, money which he promised to pay back as soon as he got a full time job.

He has finally managed to get a job paying almost double the income (his income) stated on our initial iva proposal, and he is due to start in December- about 3 months away from our annual review. He s proposing to use the disposable income of those 3 months to pay his parents back and he's hoping that our new ip (we ve been recently transferred to Grant Thornton fro BE) wouldn't require 50% of that disposable income until our annual review on 31 March 2012. His parents are also more than happy to send an official letter testifying to this.

Is that realistic considering we went short £250/month for 8 months, but we still made our IVA repayments of £254/month? Also, does anyone have the direct email address of Gareth Neil of Grant Thornton, like one of you kindly provided me with that of the IP from BE, and made a huge difference to my correspondance with BE? As you know the customer service of BE, and I m guessing GT will be the same, aren't particularly helpful or cooprative

Thanks in advance for any suggestions.

R x

[Shining]

http://www.insolvencydirect.bis.gov.uk/fip1/

You can possibly find the IP via that link.

Did you inform your IP of the change in circumstance when your husband first was made redundant?

Great news about his new job x

[Adam Davies]

Hi
I think under the circumstances you should be allowed to repay family and then step up your IVA payments.
Karol from GT may pick this up Monday

Regards

[plasticdaft]

You should have told your IP when your income went down. It may be that an arrangement can be made to repay his parents but borrowing from family during an IVA can be a little bit troublesome if his parents were now asked to wait until the iva was over to be repaid. Always get in writing what is going to happen.
I am sure with the increase in earnings and the fact that you carried on making payments will mean your IP will allow the loan to be repaid ASAP.

Just make sure you always discuss income going up or down with your case manager and ensure you have any discussions backed up with a letter or email.

Great news about the new job!!!

Paul

[luluj]

I would hope that your IP will be ok with this. Sometimes, changes to income are only taken into acount at the annual review stage, and therefore increase in payments may well not start until the month after any way.....let us know what happens !

[ramla]

Thank you all for your answers. I take a lot of comfort and peace of mind from your feedback as always...
Will let you know how it goes [;)]

[Grant Thornton]

Hi Ramla,

Many thanks for your post above.

I would be most grateful if you could contact me on 0844 855 2166 or by email to ivacustomerservices@uk.gt.com in order that I can get a full understanding of your circumstances.

In any event, having regard to the content of your post and the fact that you have maintained the IVA contributions with the support of your husband's parents, we can certainly agree to the course of action that you are proposing and will just need some information from you in support of your request.

I look forward to hearing from you at your earliest convenience.

Kind regards

Karol

[Rosepetal]

what brilliant news from GT for you ramla! [:)]

[kallis3]

That's good news Ramla.

[ramla]

Hi Karol

First of all, I'd like to apologise for making a hasty judgement about the GT customer service team without attempting to approach them first. My early negative experience with the BE customer service crew didn't help though. So yes, You really have proven me wrong there, and I can't thank you enough for that: I now feel more comfortable with and less apprehensive about getting in touch, which I have been delaying since receiving the news of our transfer from BE to you 3 or 4 months ago.

I'm really grateful for your prompt and reassuring response, and I shall contact you as soon as I can ( It's a bit hectic at work at the moment). Friday morning would be perfect for me. I hope you will be available to receive my call.

Thanks again, and I look forward to talking to you.

Reagards

R

[Grant Thornton]

Ramla

We look forward to hearing from you on Friday, we are here to help you throughout your IVA and make the journey as smooth as possible even if you do have some significant changes,

Kind Regards
Karol

[plasticdaft]

Good positive news. It really does help if you can feel able to talk to a customer service team/case advisor.

Paul

[ramla]

I am overwhelmed by everybody's support on this forum, and really taken aback by the friendliness of the GT representative; really am PLEASANTLY surprised- didn't see it coming ... [;)]

R x

[kallis3]

Hope you get sorted Ramla.