Grant Thornton - update your records (again !!!)

[vince666]

Today I received a letter from GT advising that my annual review is due - a little surprising as I received my completion certificate on 31 March 2012.

For goodness sake Karol, please update your records.

[Shining]

Oh dear lack of communication not good. Hopefully Karol will help with this and you'll not be bothered again. x

[holly 1]

Hi vince666,
I'm also with GT & couldn't afford to pay my IVA 'cause
of ill health,rang & told them in March i was going for bankruptcy,they sent me out a letter 2 months ago thanking me for completing 2 years(which i haven't)& a new I&E form to fill out, I hadn't received my breach by the 2nd wk in July, so i rang to be told "Oh dear, you should have got that a couple of wks ago", no apology or anything,then was contacted to say i would get it in about 1 weeks time, I got it next day, my mum has contacted a solicitor to deal with the br for me,& i had to ring GT to give my permission to allow my solicitor to deal with them which i was told would happen,got a letter from my solicitor y'day to tell me GT need me to give written permission to allow them to discuss my situation.GT NEVER NEVER TOLD ME I HAD TO PUT MY PERMISSION IN WRITING, my br could have been sorted out quickly & i blame them soley for the position i'm now in & the delay this tooing & froing has caused.I am suffering with ill health & depression & i was ready to explode & combust when this letter arrived,sorry this post is so long winded but i had to share my experience of GT with you,They were grt when my IVA started but now i'm not going to be dealing with them anymore they are a NIGHTMARE, sorry karol if you read this but i'm mad & angry with GT right now.[:(]

[gizmo78]

Hey Vince666

At least your got your certificate im still waiting 10 months after I completed my iva!

Grant Thornton are shockingly bad