Experian report

[julie68]

I'm looking at my experian report and my iva is not showing as settled and my accounts that were included in my iva are still showing a default balance should these balances now show as nil ?

[Niobe]

If you've only just received your completion letter then Experian will also only just have received it so may have a bit of a backlog in updating.

As to the defaults - write to the data controllers for any creditors still defaulting and enclose a copy of your completion letter. Tell them to remove any showing after the date of initial IVA acceptance.

[TheMatrix]

Have your details been removed from the insolvency register?

If so then Yes the IVA should be marked as completed. The CRA's take a feed from the Insolvency Service and should mark the IVA as completed.

If this is not the case then sending them a copy of the Completion Certificate and requesting them to mark it as completed should do the trick.

The completed IVA will then remain on your file for 6 years from when it was first registered.

In terms of defaults creditors should, once they are told that the IVA is completed, mark the defaults as Satisfied or Partially Satisfied and update the balances to zero. You may have to prompt them to do this though, they are slow to react to these things.

You should also ensure the default dates are no later than the start date of your IVA.

[julie68]

Looks like I've got loads of letters to write then. Thank you for the advice

[TheMatrix]

Good luck with that, hope it goes smoothly.

[Karen.mg]

If you contact experian by phone and explain all to them I think you will find they are really helpful and will advise what best to do. You will need to send a copy of your cc then they can contact your creditor company's to ask them to update thier records. It does take time, but slowly ad surely things take place! My husband has been working on his since feb/march this year, a couple of companies are still being very slow though xx

[TheMatrix]

It's a good idea to send a copy of the completion certificate to the 3 CRA's asking to update their records to show the IVA as completed.

If you do that make sure Equifax DO NOT put a "Notice of Correction" on your file and that they update the "Public Information Record"

Also as there are 3 CRA's creditors should update all three agencies. Not sure by contacting Experian and asking them to sort out old creditors whether the other 2 could potentially get missed. May be worth contacting your ex-creditors directly and asking them to update "All 3 CRAs".