James Falla has an excellent guide to post IVA clean up on his BeatMyDebt website:
http://www.beatmydebt.com/iva/improving ... er-iva.htm
He has also produced this template (to save re-typing it can be dowmloaded from the "Useful Documents" link on the page linked above):
Your Address
Goes Here
The Data Control Officer
Name of Creditor
Data Controller Address
Dear Sir
Re: Account Number xxxxxxxxxxx
After consultation with both the Information Commissioner and the Credit Reference Agencies, I am writing directly to you to request that you formally update my credit files in accordance with the Data Protection Act.
I was subject to an Individual Voluntary Arrangement (IVA) which commenced on <Date your IVA started> and subsequently completed on <Date of Completion>, and <name of creditor> was included within the IVA. For your convenience I have attached <whatever evidence you have of the IVA - this would normally be your IVA Chairman's report - and your completion certificate>.
Currently the information that you have recorded against my name with the Credit Reference Agencies is factually incorrect, and despite several written requests to your customer services department, as yet your company has failed to correct the entries as required.
• It is required that if you intend to default the account, the default entry must be no later than <Date of your IVA>, in accordance with the Data Protection Act.
• It is required that you mark the account in some way as to indicate that it is settled or satisfied, in accordance with the Data Protection Act.
• If you have sold the debt on, according to the Information Commissioner, you are still liable to ensure that both you and the new holder are aware and that as the originator of the information it is your responsibility to ensure that it is corrected.
The Information Commissioner has indicated that I should allow you 28 calendar days from the date you receive this letter to comply with the above requirements. During this time you are requested either to update the Credit Reference Files correctly (of all three Credit Reference Agencies) or notify me in writing the reasons that you refuse to.
After the 28 days have elapsed the Information Commissioner has requested that I inform them if your company fails to update the records so that they may take any necessary enforcement action against your company.
I look forward to hearing from you.
Yours faithfully
My opinions are merely that .. opinions based on experience. Always seek professional advice.
IVA Completed 23rd July 2013 .... C.C. 10th January 2014