There is a great deal of misinformation surrounding this issue. That said, we do encounter debtors who do appear to be genuinely unaware of the equity release clause so any effort to ensure that they are clearly explained at outset has to be beneficial.
As a well-respected firm operating in a heavily regulated environment (we are authorised and regulated by The Financial Services Authority) we are extremely sensitive about protecting not only our own reputation but, just as importantly, that of the many insolvency firms we work with. We have also engaged with TDX and their creditor forums, the IPA and debt buyers, specifically in connection with the services we provide.
We are aware of, and monitor, discussions contained within IVA forums, in particular iva.co.uk. Dissatisfaction with solutions provided is, in fact, extremely rare and I am very happy to share with you feedback results which we gather as part of this process. More detailed analysis is available however 89% of all respondents rated us either excellent or very good overall, the remaining 11% rated us good, and nobody rated us average, below average or poor.
Unfortunately, as is usual in these cases it is only the few debtors who are unhappy who tend to approach these forums, albeit that we appreciate that they are an extremely useful resource for debtors looking for additional support. One such recent case we are aware of has been extremely inaccurately represented by the debtor who created the post (not the one featured in this thread) and there were a number of extremely key and relevant other factors which happen to have been omitted and which would shed an entirely different light on their circumstances. Of course it is impractical and inappropriate for us to respond to, or provide details of the specific case without undermining the forum and the debtor themselves but suffice to say that had the circumstances been described in their entirety, the responses would also be likely to read entirely differently. In the absence of the missing information I would actually have otherwise agreed myself!
In any event the service we provide in connection with IVA equity release is to independently assess a debtor's ability to release equity from the property. Without fail we notify the debtor at the outset that they are not obliged to continue with us. If they agree to proceed, both Mortgage and Secured Loan products are taken into account in our assessment however at present a suitable mortgage is less likely to be available as a result of such lenders presently lacking appetite for business of this type. In any event Advisers should not recommend a mortgage solution where they believe that a more appropriate solution exists. If they were to do so they would be failing to act in the best interests of their client, which of course they have an obligation to do, both professionally and morally. We can provide a flier entitled 'IVA - Secured Loan vs Remortgage' which summarises some of the really key issues regarding this.
It is also crucial to note that any instructions received from IP firms are adhered to in all cases. For instance, where we have received instructions to ensure that the increase in monthly payments do not exceed 50% of the monthly IVA contribution then the monthly repayments will never exceed the amount instructed unless the debtor specifically requests a shorter term. Clearly if the customer does have an existing loan secured on the property which is to be redeemed then the existing repayments on this will be taken into account.
Finally, whilst I see rates reported on one forum post at 18.9%, these are not correct. Rates range from 11.9% to 17.9% and the typical rate is 12.9%. Bear in mind however that, ironically, because the actual amount of the loan is very often restricted by 50% of the IVA contribution then in some circumstances the higher the rate then the better the long-term result for the debtor. This is because this will reduce the amount that they need to borrow. In this case, when the case is reviewed in 12 months time to see whether there is an opportunity to settle the loan (there are no Early Repayment Charges) by way of a further advance or remortgage, then their total debt is less because they have had to borrow less to settle the IVA!
Any fees we charge cover the costs of property valuation and all other third party fees, and are in fact deducted from the amount passed to creditors. Therefore it does not increase the amount of the loan. In a remortgage situation significant fees can be payable by the debtor, many of which can be up-front.
I'm happy to arrange to provide anything further but you really can be assured that these matters are treated with the utmost level of professionalism and responsibility.
Specialist Mortgage Advisers. Highly Commended at the British Mortgage Awards.
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