Tyler Morgan Claims Limited

[TylerMorganClaimsLtd]

font size="1" face="Verdana, Arial, Helvetica">quote:<hr height="1" noshade>Originally posted by MerlinL14

I think you brought on any criticism yourself, sending out spam mailing to lists you trawl from the Inconstancy register, and yes it is spam.
You could quite easily have trawled the internet and found forums like this one where you could lay out your stall and I bet, as eggs is eggs, you would have got a far better 'hit rate'. For 8 1st class stamps I would love to have someone else do all the paper work, knowing they are using all the correct wording and legalise, but I would not touch a company who just sent me a flyer and information out in a spam mail.

Not everyone feels able to make the corrections themselves. We have corrected several thousand files for people that have completed IVA's. The 8 stamps is a breakeven point for reading the file, preparing letters to correct the errors (on average 7 per person) and posting them back for signing.

[MerlinL14]

font size="1" face="Verdana, Arial, Helvetica">quote:<hr height="1" noshade>Originally posted by TylerMorganClaimsLtd

font size="1" face="Verdana, Arial, Helvetica">quote:<hr height="1" noshade>Originally posted by MerlinL14

I think you brought on any criticism yourself, sending out spam mailing to lists you trawl from the Inconstancy register, and yes it is spam.
You could quite easily have trawled the internet and found forums like this one where you could lay out your stall and I bet, as eggs is eggs, you would have got a far better 'hit rate'. For 8 1st class stamps I would love to have someone else do all the paper work, knowing they are using all the correct wording and legalise, but I would not touch a company who just sent me a flyer and information out in a spam mail.

Not everyone feels able to make the corrections themselves. We have corrected several thousand files for people that have completed IVA's. The 8 stamps is a breakeven point for reading the file, preparing letters to correct the errors (on average 7 per person) and posting them back for signing.

I have no doubt you have, however that was not the subject of my post. You went whining the Mel about posts made on this forum about your company spam mailing people about your services. No one said you gave a bad service, just that they are peed that you think you have the right to trawl for customers by spam mail. Grow up and accept that your methods of gaining a satisfied customer base are pants.

[TylerMorganClaimsLtd]

font size="1" face="Verdana, Arial, Helvetica">quote:<hr height="1" noshade>Originally posted by MerlinL14

I think you brought on any criticism yourself, sending out spam mailing to lists you trawl from the Inconstancy register, and yes it is spam.
You could quite easily have trawled the internet and found forums like this one where you could lay out your stall and I bet, as eggs is eggs, you would have got a far better 'hit rate'. For 8 1st class stamps I would love to have someone else do all the paper work, knowing they are using all the correct wording and legalise, but I would not touch a company who just sent me a flyer and information out in a spam mail.

As someone who posts to this forum, you obviously have access to a computer and are able to use it. Therefore you are very likely to be able to correct your own credit file.
Please consider that many people ending IVA'S are unable to do so due to lack of a pc, lack of confidence, age (many people in IVA'S are in their 70'S or 80's) or medical problems.
The effect of being in an IVA for 5 or 6 years takes a huge toll on a lot of people.

If the IP'S that make considerable fees from IVA'S, sometimes as Nominee and Supervisor were to correct peoples Credit Files for them we wouldn't need to do so. We could then spend that time on other IVA matters that don't involve PPI, and often carried out without charge.

Would the IP's that contribute to this Forum, undertake to carry out the service for their Client's. We would be more than happy to assist them in setting up a procedure (No charge-this will save a lot of posting and our replying that we won't charge)?

[Shining]

I think the point here is about the way you are gaining the names and addresses of the people you are writing to. I take your point about not everyone being internet savvy.

Why don't you use a marketing approach as a company and produce a flyer offering your services and distribute this to IP's and ask them if they would like to include this with the completion certificate of their clients. It would be then up to the client if they wanted to contact you rather than you putting mail through my door that I had not requested!

[TylerMorganClaimsLtd]

I think the point here is about the way you are gaining the names and addresses of the people you are writing to. I take your point about not everyone being internet savvy.

Why don't you use a marketing approach as a company and produce a flyer offering your services and distribute this to IP's and ask them if they would like to include this with the completion certificate of their clients. It would be then up to the client if they wanted to contact you rather than you putting mail through my door that I had not requested!
[/quote]

Lesley,

We have a License from the Insolvency Service to use the Insolvency Database.
The post you replied to invites Supervisors to carry out the service for the people they have made a lot of money out of. We await their responses.
The Supervisor's/Trustee's that we act for with open IVA'S/Trust Deeds, offer to correct peoples files, after the arrangements have concluded.

We won't enter into any more postings on this subject.

[Foggy]

Thank you, David, for coming on and putting Tyler Morgan's case.

Unfortunately PPI is a very emotive issue at the moment and has raised many a blood pressure due to the claims themselves and also, in great part, to the totally unwarranted delay ( of up to 2 years )in the closing of IVA's.

Nearly everyone in the industry is, rightly or wrongly, getting some of the backlash.

[Shining]

The fact remains you sent unsolicited mail to my house. Do you cross reference with the MPS?

[lem]

You don't need a license from the insolvency service to use the insolvency database, it's a public access database that any old Tom dick or Harry can trawl and gain personal information from, just because my name is on there does not mean I have given permission for it to be there so I can be cold called and harassed by companies! I would also hazard a guess that 99% of people on there would rather they weren't but we have no choice in the matter at this moment in time.

I also think when you specifically say people in their 70s and 80s possibly aren't as Internet savvy as many of us on here, that these are the people you are targeting? I take real issue with that, many of these people can easily be taken in by unscrupulous companies and individuals and whether you want to respond to our posts on this subject anymore or not, listen to this, the general public do not like being cold called for anything, if you have a service to sell, then advertise it legitimately, stop contacting people from a database who don't even wish to be displayed on there.

[MelanieGiles]

It is not the duty or responsibility of an insolvency practitioner to assist in cleaning up someone's credit file after an IVA has been finalised. And why would we want to David, when there are good firms like yours who will do it for the price of 8 first class stamps.

I am sure that you will do a far better job than us, and I am personally going to direct all of my clients to you at the end of their IVAs - but please don't pester them with PPI claims management services - as we will have already gone through all of that with them prior to closure.

[TylerMorganClaimsLtd]

It is not the duty or responsibility of an insolvency practitioner to assist in cleaning up someone's credit file after an IVA has been finalised. And why would we want to David, when there are good firms like yours who will do it for the price of 8 first class stamps.

I am sure that you will do a far better job than us, and I am personally going to direct all of my clients to you at the end of their IVAs - but please don't pester them with PPI claims management services - as we will have already gone through all of that with them prior to closure.

Melanie,
Please explain how you consider we "pester", or correct your posting.

We will not reply to any further posts, unless incorrect statements are made by IP's on this site.

[MelanieGiles]

Perhaps you prefer "canvass on an unsolicited basis using information publicly held, for the purposes of statutory disclosure and not for the intent of being used for marketing purposes".

I am sure that Andy Davie will contact you directly, but may I offer a word of advice as a seasoned forum poster. It does not become you your firm to keep saying that you will not respond to posts just because you read something you don't like. All of the professional posters on this site get criticised from time to time, and whilst I respect your decision to join and post to represent your company, I don't think our readers want to see your frequent moves to discontinue.

[TylerMorganClaimsLtd]

Perhaps you prefer "canvass on an unsolicited basis using information publicly held, for the purposes of statutory disclosure and not for the intent of being used for marketing purposes".

I am sure that Andy Davie will contact you directly, but may I offer a word of advice as a seasoned forum poster. It does not become you your firm to keep saying that you will not respond to posts just because you read something you don't like. All of the professional posters on this site get criticised from time to time, and whilst I respect your decision to join and post to represent your company, I don't think our readers want to see your frequent moves to discontinue.

Melanie,

You used the word pester, I asked you to either justify using the word or correct your posting.
Definitions of pester are A) nag continually b) to annoy frequently.
As we send 1 newsletter, never make phone calls and only act for people that contact us requesting help, your use of the word is incorrect.

As to not answering other posts- many of them are incorrect and answering will just prolong a debate about something that is incorrect.
We fully understand people posting here are able to correct their own correct files, but they should appreciate that not everyone is so fortunate.

Finally whilst IP'S aren't obliged to correct client's credit file, do they not have a moral obligation to leave someone in the best possible position they can after struggling for 5,6 or even 7 years in an IVA ?

[plasticdaft]

Hang on, a cold calling reclaims company comes on the forum to discuss moral obligations.

Thats rich.

Paul

[MelanieGiles]

No David - IPs don't have a moral obligation to clear up a client's credit file. Where are you getting the notion from that we do?

However, we will all now be able to say that we are providing that extra little service to our clients, as we will be able to refer them to you. I will be circulating your firm's details to my fellow board members at the DRF and APDSI - we have a number of IP firms as members, and I am sure that you will be getting lots of requests.

And since you question the morality of myself and my fellow IPs, I'll go one step further for my clients. I will undertake to pay for the stamps as well.

[The Major]

Oh Dear, looks like a stamp shortage ahead, better get some in.