can anyone help me with my iva company
grant thornton took over from my origional company during the last 12 months and since then its all gone bad
i made my last payment in feb 2011
its now oct 2013 and strill no completion letter i made all payments on time and even overpaid by about £250 which they returned to me but about 8 months after my last payment they started ppi claims and im still waiting i think 20 months is far too long to wait every time i phone im fobed off with a rep saying all she can do is get someont to call me within 24 hrs which never arrives
can anyone help me resolve this
if anyone needs an iva please stay away from these people
Sorry to read of the frustrations you are having. Karol from Grant Thornton posts on here regularly and will hopefully pick up your post and get on the case for you.
Hope you get the matter resolved asap so you can put it all behind you. Best wishes.
Regards, Tina Shortland, Debt Advisory Manager for Melanie Giles at Debt Advice TV.
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Hi tony3333 and welcome to the forum I am also with grant thornton and paid my last payment in august 2012 and I am still waiting for my completion certificate I did email them 10 days ago and I got a reply back from them today saying as you know there has been a delay in passing your case to our closure team however I wish to advise that I have now added your case to our system and I will ensure its treated as a priority due to the delays you have already experienced they also said this process usually takes 6 months however we will aim to have this closed within the next 3 months now.
Last payment made August 2012 Certificate of Completion recieved 15th of Novenber 2013.