Can anyone help?
Made my last payment with DFD 2 months ago.
Asked specifically if I need to complete final review - told no as in last 6 months this final review process doesn't apply to obtain certificate of completion. All I need to do us wait for it to arrive as I've complied to t&c of iva.
Clarified this with agent dfd customer services, told me same information when I made final payment.
Letter now arrived saying... Annual review, standard letter, the one that came thru every year.
Can I clarify with someone who knows as I, to be honest don't want to waste more time with dfd as I'm considering complaining as this is the 4th set of confusing information I've experienced with them recently.
its prob just a computer generated one,i had one as well from payplan and when I asked why as my iva only had 1 month left they said ignore it as the system just generated it as that's the time my annual review would have been.i had a payrise earlier in the year and did a I@e review then to see what new payment would be.i would not be too bothered if I was you but phone to clarify it anyway.
cc received 6th January 2014 now upwards and onwards
Thanks for you reply...
Is there anyone either an ip or someone from dfd
Can you confirm what closing process is? Iva ran its full course... Last expenditure review was jan13. Last payment sept13. Confirmed I was paid up....told Iam waiting for cc... Do I need to complete a annual expenditure firm or not..
the thing is why would they need to complete another I@e statement as no further payments are due as you finished.the only thing I had to do was send in last of my payslips up to finnish date to be checked for any overtime uplifts etc.no point in doing another review.have you sent in your payslips up until your finnish date?
cc received 6th January 2014 now upwards and onwards
Thanks back on track
Since my final payment I have rang twice to check what is happening cc wise. They haven't asked me for anything.
They told me they can close iva even with outstanding ppi claims sent with equity
That's a different story hey!
DFD sent me a annual review sheet even though I have only one payment to go next week. I rang them up and was told it was sent in error and I didn't need to fill it out.
Please find my email address in my profile. If you could drop me an email I will look into your case further, and get back to you with an update and to answer any questions.
Hi Matt
Thanks for the offer
It seems it's being looked into... I will leave it a few weeks and see what happens if nothing - I will get in touch
Thanks and regards
