Why is it taking DFD so long to send us our completion certificate ?

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Mariella

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Post by Mariella » Sun Feb 16, 2014 6:46 pm
Why is it taking DFD so long to send us our completion certificate it is now a year since we made our final payment and three weeks until it drops of our records, sick of phoning up and getting the same twaddle of a different person, not happy as still cant really do anything until we get the certificate. Want to have a proper bank account so i don't have to make sure if we go out for the day there is a Nat west or RBS near by otherwise cant get any money out. come on DFD get your paper work sorted and get the certificates out to the people who are due them.
 
 

Adam Davies

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Post by Adam Davies » Sun Feb 16, 2014 7:27 pm
Hi and welcome

Have they said why it is delayed ? have you on going PPI claims ?

Regards
Andam Davies
 
 

Matt Singleton

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Location: United Kingdom

Post by Matt Singleton » Mon Feb 17, 2014 11:27 am
Hello Mariella,

Please find my email address in my profile. If you could drop me an email I will look into your case further, and get back to you with an update and to answer any questions.

Thanks,
Matt
Debt Free Direct
Forum Customer Support
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