I know that some have had very bad experiences with GT regarding their completion certificates, but I thought GT had sorted out their closure issues and problems??
I paid off my IVA by F&F payment on the 23rd July 2013. I was told by GT that it would take 6 months from this date to issue a certificate of completion.
I have still not received it, but more worrying is that I haven't heard a thing from them regarding the progress of the closure!
This is very worrying as the payment was for A LOT of money given by family, and they are starting to ask questions!!
I am worried that they think nothing is being done. Could anybody give me any guidance.
Hi, I ended my IVA around the same time as you ( with GT ) and have only recently received my completion certificate. Even when the going was good GT regarded the 6 months as the minimum admin period, rather than the maximum it is supposed to be.
I found they will tell you nothing, unless you ask, but when asked, were very helpful.
My opinions are merely that .. opinions based on experience. Always seek professional advice.
IVA Completed 23rd July 2013 .... C.C. 10th January 2014
Thanks for the advice. I have chased them up Melanie, and they have told me that due to investigations into mis-sold PPI this has had a knock on effect with their closure process. Our case is awaiting final review(?) and they hope to close the case in the next six to eight weeks.
We'll see what happens....
