DFD do not use the forum to give advice or comment these days, as they once did. In fact the last time they became a regular target for criticism they withdrew completely for a time, which we would prefer did not happen again.
My opinions are merely that .. opinions based on experience. Always seek professional advice.
IVA Completed 23rd July 2013 .... C.C. 10th January 2014
font size="1" face="Verdana, Arial, Helvetica">quote:<hr height="1" noshade>Originally posted by Foggy
DFD do not use the forum to give advice or comment these days, as they once did. In fact the last time they became a regular target for criticism they withdrew completely for a time, which we would prefer did not happen again.
Understood and no I would hate to drive them away completely.
Personally I would view it as invasion of privacy if an IVA company insisted on a home visit. I am choosy about who comes into my home and, if I was treated like Radish, the member of staff would have been told to leave very quickly!
Annual reviews have worked perfectly well for years without home visits so why the need to change now?
Dear Radish,
Please contact me via the email address in my profile so I can take a look into your case and address your concerns.
Speak soon.
Thanks,
Evette Everest
I don't think it's unreasonable for DFD to make a statement regarding home visits and anyone wanting any extra clarification or having questions could contact a given email for a personalised response. Many may be pacified with just a generic statement.
IVA final payment left the bank on the 26th January 2013...looking forward to a debt free future.
Totally agree Lesley - a brief statement on the reasons and perceived benefits of home visits may help those experiencing it fully understand and accept the reasons for doing so
Sharing from experiences of dealing with debt
There is a solution for everyone .... Just need to stay positive !
One of the many good things about an IVA was no phone calls or dealing with creditors/banks/credit card companies. Home visits can be just as intimidating. I am sure the guy who visited me was trying to be friendly. But when you owe - but when you owe money to people, you can suspect they are there to spy on you - although they are not - paronoia soon sets in. I feel after I had completed my IVA 8 months earlier - submitted all my PPI and complied with everything - a home visit was not needed after all that time.
I think it's obvious they are not going to make a quick 'general' statement to pacify some but continue with the generic contact me if you need to discuss further.
Their choice totally and one we must respect.
IVA final payment left the bank on the 26th January 2013...looking forward to a debt free future.
Hello all, I spoke to DFD today regarding our incredibly slow annual review, but that is another matter. I broached the subject of home visits and was told that they had stopped using Royal Mail, so any paperwork that couldn't be scanned or emailed back to them would need to be completed with the help of a field agent. I hope that helps some people to stop worrying, I know I was.
