what do you make of this. Creditfix

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anneliss

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Post by anneliss » Sun Feb 01, 2015 8:00 pm
I too have just emailed the Insolvency service to raise a concern on 2 points:
1. How an IP can 'sell on' over 900 clients without their knowledge and consent but then continue to take on new ones. I am used to the fact that my debt has been sold onto various agencies along the way but did not realise when I chose PJG that they could do the same with my contract.
2. The questionable approach that CreditFix is currently deploying in order to amend the existing contracts.

I figure that if enough of us at least email or even raise a formal complaint that the Insolvency Service could look into all of it and maybe we can help others along the way? I think in the Sates it is called a class action albeit that tends to be a legal activity. Who knows I might get there yet as I am under no illusions that my refusal to sign any variance forms is going down well.

The thing is the reason that I got into this mess in the first place was the result of a very messy divorce and me being diagnosed clinically depressed. That was over 5 years ago though and I have no intentions of being bullied again. Thanks to Mel and Co. I turned a corner and it is really important to maintain control over my life.

Thankfully I am in my extended year being unable to re-mortage. So have a few more capped payments to go before year 6 is up without the need for payslips etc. For those of you looking at the various options that month 54 might bring you have my thoughts. Mel always made it very clear that independent valuations were the way forward arranged by the client. If you have that in writing anywhere e.g. on your annual review statement I would stick to that.
 
 

thisusernameistaken

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Post by thisusernameistaken » Sun Feb 01, 2015 8:46 pm
font size="1" face="Verdana, Arial, Helvetica">quote:<hr height="1" noshade>Definitely log everything, and if you have any cause for complaint with the way they have responded (they are getting tetchy over there), get it over to the insolvency service.

They record every call, however you are within your EU rights to request the call recordings even though they are in another EU state. (They will most definitely use that when it suits them)
I've just read the threads about savings accounts and am now absolutely seething.

I will be contacting the insolvency service this week to raise my concerns and to complain about CreditFix and they way we're being treated.
 
 

Lou74

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Post by Lou74 » Sun Feb 01, 2015 9:35 pm
Remember they're watching this board so keep anything that could personally identify you off here too as I have no doubt they will use comments here against us too if it suits them.

This is what worries me too. Feel like its not "our" forum anymore, and although theres a rep on here I don't think they want to work with us at all. It feels like we have to be careful what we say.
 
 

Rock20

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Post by Rock20 » Sun Feb 01, 2015 10:04 pm
Surely the gloves have to come off. The talking needs to stop, and the actions need to start to let the Insolvency Service know how unhappy we ALL are with Wrigglesworth et al.
The overtures from Creditfix would suggest they couldn't give a flying f@kc about the acquired PJG book of debtors, and there future lives going forward.......

I for one will be making noise to the Insolvency Service regarding the completely unacceptable way we have been handled by Creditfix, and I would urge all prospective IVA clients to steer well clear of these ****esters...
Let's stop talking of what we may or may not do on this forum and start putting words into action -good luck with your journey.
 
 

anneliss

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Post by anneliss » Sun Feb 01, 2015 10:08 pm
Re savings accounts/ share save. Again Mel was ok with my share save accounts as both taken out after my IVA started. Neither mature until after the IVA finishes.
For my annual review I did not include them as an outgoing as they were mine to fund from any surplus I could manage.
Therefore my IVA monthly repayment was the maximum it could be. I am pretty sure any assets pre-IVA need to be taken into account ( most people have none) but paltry savings when you are in an IVA and paying your dues are to be commended not seen as attempts to cheat.
As for Credit fix watching this forum - so they should. They are a regulated organisation and need to comply as such.
 
 

anneliss

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Post by anneliss » Sun Feb 01, 2015 10:13 pm
Re savings accounts/ share save. Again Mel was ok with my share save accounts as both taken out after my IVA started. Neither mature until after the IVA finishes.
For my annual review I did not include them as an outgoing as they were mine to fund from any surplus I could manage.
Therefore my IVA monthly repayment was the maximum it could be. I am pretty sure any assets pre-IVA need to be taken into account ( most people have none) but paltry savings when you are in an IVA and paying your dues are to be commended not seen as attempts to cheat.
As for Credit fix watching this forum - so they should. They are a regulated organisation and need to comply as such.
 
 

abbiesmum2003

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Post by abbiesmum2003 » Sun Feb 01, 2015 10:20 pm
If they are reading then maybe they can discover how IVAs are supposed to be run! I agree savings pre-IVA are an asset and rightly so claimed but anything we scrimp together during it should be left alone. Its our money not the creditors. Saving is recommended in an iva not punishable.
 
 

roach3

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Post by roach3 » Sun Feb 01, 2015 11:33 pm
Don't really post on this forum but reading all these cf issues I'm getting worried
I rang them a few weeks ago and told them I won't be signing anything
They tried there best to convince me there's nothing in it and it was in my best interests etc
I have two bank accounts, one for dd and another for emergencies and uplift
I transfer whatever I can to my second account.
This second account is not a savings account but I reference it as savings on my main dd account.
Maybe I shall have to change wording on that one.
 
 

dand

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Post by dand » Mon Feb 02, 2015 7:30 pm
font size="1" face="Verdana, Arial, Helvetica">quote:<hr height="1" noshade>Originally posted by thisusernameistaken
font size="1" face="Verdana, Arial, Helvetica">quote:<hr height="1" noshade>Originally posted by harrysmummy78
I am the same here checked in every now and again on the forum was happily getting on with our IVA's now feeling worse than I've ever felt about our money situation and another 3+ years to go, Creditfix could have nipped all of this worry and speculation in the bud but they are choosing not too.
Completely agree. There is no way I will be taking a secured loan at the end if I have equity. My IVA does not say that that is one of the required paths and as such Credit Fix can go whistle.

I WILL NOT be bullied, I WILL NOT be forced to do something that has significant ramifications. I am working to get OUT of debt, not into more.

Credit Fix will have another think coming if they try anything on with me, I won't hesitate to see them in court.

Thanks again to Mel for dumping us with this group of cowboys.
i second this - i am not signing anything or going down the secure loan road......

nearly 6 easy(ish) years in, and it all goes sour....
F&F Accepted on 12th March 2015!
Completion Cert arrived 26th March 2015!
 
 

starbucksqueen

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Post by starbucksqueen » Mon Feb 02, 2015 7:39 pm
The secured loan route scares the living day lights out of me, i know we are going to have equity in the house that we will need to release but when we signed up to this IVA it was made clear to us this would be a 12 month extension....No mention of a secured loan at all.
F&F accepted on 29.5.15
CC received 9.7.15
 
 

Michael Peoples

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Post by Michael Peoples » Tue Feb 03, 2015 9:04 am
Starbucksqueen.
When you took out the original IVA you would have committed to a remortgage in month 54 and this still may be a possibility. The extension is only there if you cannot remortgage and the secured loan is an alternative to the remortgage.
Michael Peoples | McCambridge Duffy Insolvency Practitioners
http://www.mccambridgeduffy.com
If you would like to talk to me about proposing an IVA or have any questions at all please visit www.mccambridgeduffy.com
 
 

starbucksqueen

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Post by starbucksqueen » Tue Feb 03, 2015 10:12 am
Hi Michael

I totally understand that we are going to have to release equity in the property and i have no problems at all doing this, my shock and upset at the moment is the fact when me and my husband went to meet Melanie we were told we would not get a remortgage due to the situation so there would be a 12 month extension to release some equity and then that would be the iva concluded.

It seems now the goalposts have been changed and this secured loan has come into play, so what we thought would be a maximum 6 year iva all of a sudden could go on for much longer.
F&F accepted on 29.5.15
CC received 9.7.15
 
 

harrysmummy78

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Post by harrysmummy78 » Tue Feb 03, 2015 10:20 am
I was also told this by several members of staff prior to setting our IVA'S up there was no chance of getting a remortgage so if there was equity it would be a 12 month extension, This is why the whole secured loan situation is quite upsetting but time will tell I guess
Inter-locking IVA approved 25th Feb 2013 - F&F offer Accepted 06th July 2017 - Completion Certificate received 20th July 2017
 
 

Michael Peoples

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Post by Michael Peoples » Tue Feb 03, 2015 11:01 am
This will only be an issue if there are remortgage products available at month 54. If there are not and your IVA is pre 2014 then a secured loan is only an option and not an obligation.

There may be no products available so it is irrelevant but if there is the chance to remortgage and release equity then it may actually be cheaper and better to obtain a secured loan.

It is currently extremely difficult and expensive to obtain a remortgage while in an IVA but in the past it was easy and market conditions may change again in the future. It is wrong to say that you will not get a remortgage as no one knows what products will be available in 54 months time.
Michael Peoples | McCambridge Duffy Insolvency Practitioners
http://www.mccambridgeduffy.com
If you would like to talk to me about proposing an IVA or have any questions at all please visit www.mccambridgeduffy.com
 
 

chocoholic2

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Post by chocoholic2 » Tue Feb 03, 2015 1:20 pm
I am certainly no advocate for a secured loan, but maybe the info given by PJG in the very first instance was not accurate? It may have been that at the point we signed our iva' s there was no way we would have been able to re-mortgage..but things change. To be told that was always going to be the case and an extra 12mths would be paid was perhaps a little short sighted.
If you were able to re-mortgage you would be asked to re-mortgage the WHOLE of your outstanding mortgage plus some equity at not a very good rate..as your credit rating would still be poor.
With a secured loan you'd get a rubbish rate for the equity release but the rest of your mortgage would still be at your current reasonable rate, and after year six when your credit score is somewhat repaired you will hopefully be able to re-mortgage the whole lot with a high street lender.
I won't be pushed down this route, but will have a look at the figures when the time comes...horses for courses I suppose.
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