font size="1" face="Verdana, Arial, Helvetica">quote:<hr height="1" noshade>Longslog, how I read it, she did explore the possibility of secure loans with the company and they said it wasn't in her best interest and Cleardebt accepted that. She didn't challenge it.
How I read it is cleardebt caused a lot of angst and worry for someone suggesting they needed to consider a secured loan and as I understand it from the history of this thread David Mond even wrote to them saying they would be in breach if they didn't.
Which as I understand they are not entitled to.
If this is the case I still think a formal complaint against the company to the gateway should be made in light of this, it is only by doing so that such firms practices will be exposed and the firm officially penalised/reprimanded and receive the negative publicity it deserves for this.
Hopefully, if this is the case, Jeanne will do this, such that there are less chances of it happening to someone else rather than thinking well I'm okay now I will just leave it.
Any IVA firm can dress it up how it wants that it has a responsibility to get as much as it can for creditors, but it can ONLY do so using what is in the agreement and protocols agreed at the time of the agreement, not through its own made up process, which lets face it is no different than a scam if its trying to propose an individual commits to further lending to raise capital for them as a firm and the creditors when the poor person in the IVA has no legal/contractual obligation to do this but suggests they do, if that is indeed what happened.
If cleardebt did not suggest they were required to undergo refinancing assessment through a secure loan vehicle other than a mortgage then I retract my comments