I started my car insurance with Coverbox a few weeks ago, and gave them approx. £250 deposit. I then received a letter from premium credit stating that I had failed the credit check. This is even though I have had insurance for numerous years without any issues. Due to this Coverbox has kept £175 and returned me the remainder. Am really annoyed with this, why give the insurance before doing the check! Seems like a ploy to keep your money for nothing. I will never go with Coverbox again, what a bunch of cowboys!
I've never had to give a deposit for my insurance, just paid monthly with no problems.
I presume they are keeping this money as an 'admin' fee? I'd be inclined to demand they return the rest of the money as they have not provided you with a service.
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Google distance selling rules, anyone who buys anything not in person has a right to refund within certain amount of days,
can't remember if it's 7 or 14 days (irrespective of what their terms say).
My Blog details, the route I took before IVA, how I choose my firm, equity release advice (year 4-5), challenging the CRA's keeping IVA on credit file once gone from insolvency register
IVA ended August 2015. Would recommend McCambridge Duffy
would appear distance selling rules are now consumer contracts regulations, Google that instead
My Blog details, the route I took before IVA, how I choose my firm, equity release advice (year 4-5), challenging the CRA's keeping IVA on credit file once gone from insolvency register
IVA ended August 2015. Would recommend McCambridge Duffy
You say that you've been insured for "a few weeks" - is some of the money they've retained being used to pay for the period of cover you've used?
Be very careful going forward - will you now have to declare to every future insurer that you have had a policy cancelled? If so expect to pay heavily loaded premiums. Hopefully, they haven't cancelled the policy, just the finance - so that you don't have to declare this.
"If you think it's expensive to hire a professional to do the job, wait until you hire an amateur."
font size="1" face="Verdana, Arial, Helvetica">quote:<hr height="1" noshade>Originally posted by ilikewatch
You say that you've been insured for "a few weeks" - is some of the money they've retained being used to pay for the period of cover you've used?
Be very careful going forward - will you now have to declare to every future insurer that you have had a policy cancelled? If so expect to pay heavily loaded premiums. Hopefully, they haven't cancelled the policy, just the finance - so that you don't have to declare this.
