Thanks for the responses, i thought this might be the case.
As it is a joint IVA, I have had a look at both and one does seem to state that the arrangement "should not exceed 72 months", which conflict with what they are telling me as they are saying that it is 72 months and 12 months equity release??
I am no expert with legal documents but it seems to say that it is a 60 months with a 12 month addition for my equity, but as they have sent me a letter excluding my property from the agreement, surely I am finished?
They have said they will refer it to their complaints dept as they have admitted that they have mis-informed me....just feels like such a mess
MrsR - No missed payments or breaks, except for the last 2 months.
Foggy - Neither of those were creditors, I think it was HBOS that might have pushed for it as they pushed for more money too