Fininshed my 5 year iva in december 2013 but still waiting for my last review before it can go to the closure team its now may had emails saying should hear something in 10 working days but still nothing by now I would have hoped my iva would be close to closure but after this review still got to wait 6mths this surely cant be right
With a few companies this, I am afraid, this lack of communication appears to be the way they do business.
Your only course of action is to make a formal complaint via their own complaints procedure. If this fails then a complaint to the Regulators can then be made.
