There is no "governing body" as such. The whole thing is overseen by the Insolvency Service, who do not police or interfere with IP's at all. There are several regulatory bodies, one of which your IP must belong to, who will issue warnings and fines (but, again, will not intervene directly) and you can make a complaint to them via the government gateway here:
Be interesting to know the problem - we may be able to help.
Sharing from experiences of dealing with debt
The greatness of a man is not in how much wealth he acquires, but in his integrity and his ability to affect those around him positively.
Bob Marley. http://kallis3.blogs.iva.co.uk
From my experience the whole process is a total waste of time, physical and emotional effort.
First you have to follow the process that is basically designed to prevent you from complaining anyway
1. You complain direct - obviously a waste of time - in my case the answer even came for the person i was complaining about! But this breach of declared protocol never even bothered the professional body who were clearly just interested in protecting their own
2. Then you go through the "are you allowed to formally complain process" and fill in lots of questions and then wait ages
3. I cleared all these hurdles eventually and thought ok maybe something happens but NO they just side with their own, defend the actions, trivialise the misdemeanours, have no regard for what is written in the code of ethics - leave you feeling its all a set up - whole thing is a charade.
IP supervisors have a lot of power - be careful who you choose and I would say that taking them to court is the only way you will get any meaningful redress which isnt going to be worth it or practical for most of us.
It depends on the reasons and why the OP thinks they have been treated unfairly. Be interesting to know who the company is.
Sharing from experiences of dealing with debt
The greatness of a man is not in how much wealth he acquires, but in his integrity and his ability to affect those around him positively.
Bob Marley. http://kallis3.blogs.iva.co.uk
I think we still need to know what the OP's problems are.
Sharing from experiences of dealing with debt
The greatness of a man is not in how much wealth he acquires, but in his integrity and his ability to affect those around him positively.
Bob Marley. http://kallis3.blogs.iva.co.uk
