Have a word with your IP - hopefully you can sort this out soon.
Sharing from experiences of dealing with debt
The greatness of a man is not in how much wealth he acquires, but in his integrity and his ability to affect those around him positively.
Bob Marley. http://kallis3.blogs.iva.co.uk
I have been in contact with Aperture as I’m nearing the end of my IVA (in fact I’ve had an email today to confirm they have carried out an urgent review of my case and have recalculated that I only have one more payment rather than 17 as they previously thought). I have had success via email, although it seems to be that it’s pot luck who reads your email. I’ve found that sending the same email multiple times a week works. I was at the point where I was sending it 2 or 3 times a day, stating at the top that I was having trouble getting through to them. As much as they have been helpful to me, keep on at them.