Creditfix bought IVA and added 10 months?!

[METYE91]

Hi,

I’m looking for advice.

I started an IVA on 07/04/15 (first payment) and the IVA was a 60 month agreement. In 2017 (I think), I received a letter from Creditfix saying they had bought my IVA but that nothing had changed.

I had a 6 month payment break granted due to a change of circumstances, and I knew this would simply add on at the end.

My 60 months is now up, with the 6 months left to pay. However, I have just received another annual creditors report and noticed that Creditfix have stated my IVA agreement is 70 months plus the 6 months ad-on!!!

This is completely incorrect and very upsetting, to think I had almost come to the end of paying and then out of nowhere they have added this on.

Can they do this? I have my original agreement from Knightsbridge, but i’ve had such terrible service and dealings with Creditfix that I’m nervous to approach them!

Advice would be really appreciated.

[kallis3]

I think you do need to speak to them - unless you had an equity release they should not be able to alter your original deal.

[Foggy]

They cannot simply alter the agreed terms without consultation and agreement. You do need to challenge them on this.

[recovering]

Hi, I was transferred to CF and had a couple of issues that I had to challenge.
Has to stand my ground but they accepted all issues in the end, be brave and dont take what the first line say. If they disagree fo higher!
Good luck

[METYE91]

Thanks everyone!

I’ll email them with evidence and ensure that they reduce the payment end.

I did not have an equity release etc.

Thanks all for the encouragement!

[kallis3]

Let us know how you get on.