what happens in this kind of mistake.

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pauldm

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Post by pauldm » Wed Dec 24, 2008 9:29 pm
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Hi

On our company payroll we tried to recall a staff members monthly salary as it was incorrect.

We recalled the BACS submission but unfortunately the money went in and out of her account as well the correct amount going in.

This meant that she has had monies deducted from her twice even though she did not effectively get the first amount.

This has happened before and they said there is nothing they can do.

Surely there is a process of dealing with incorrect amounts being paid into an account that has IVA set up on it.

Can you please let me know what happens in this kind of mistake.

Many thanks.

Paul
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David Mond

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Location: United Kingdom
Post by David Mond » Thu Dec 25, 2008 1:18 am
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Not heard of this before - presumably your bank can claim it back from the employees bank?
Regards, David Mond, Insolvency Practitioner for over 46 years. Personal Insolvency Practitioner of the year 2012, Personal Insolvency Practitioner of the year finalist 2013 & 2014 awarded by Insolvency & Rescue Magazine and 2015 finalist for Personal Insolvency Firm of the Year.
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