Phone call from MBNA

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country girl

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Post by country girl » Wed Oct 07, 2009 8:34 am
Yesterday I received a phone call on my mobile from MBNA First National, which is their secured loan arm. Just when I thought they were going to leave me alone! I was in a public place so I got rid of them quick. Surely they should not keep contacting me like this nearly 7 months into my IVA. I read a post on this forum a while back that David Mond who was taking them to court, would be interested to know how he got on.
I will speak to my IP about this.
 
 

kallis3

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Post by kallis3 » Wed Oct 07, 2009 8:49 am
Do you have a secured loan with them which you are still paying? If so, they can speak to you about that, but not any unsecured debts you have with them.

If it was to do with unsecured ones, let your IP know. If they do phone again, ask them to check the Insolvency Register for your name.
Sharing from experiences of dealing with debt
The greatness of a man is not in how much wealth he acquires, but in his integrity and his ability to affect those around him positively.
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country girl

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Post by country girl » Wed Oct 07, 2009 9:05 am
Hi
No I don't have secured loans with them. They kept trying to contact me to get me to have one when I first got into differculties. I am just fed up with MBNA ignoring that I am in an IVA.
I would have spoken to them further but I was in a public place and they caught me of guard.

LindaX
 
 

kallis3

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Post by kallis3 » Wed Oct 07, 2009 9:12 am
Perhaps they are still trying to get you to have one! Hopefully your IP will sort this out for you.
Sharing from experiences of dealing with debt
The greatness of a man is not in how much wealth he acquires, but in his integrity and his ability to affect those around him positively.
Bob Marley.
http://kallis3.blogs.iva.co.uk
 
 

country girl

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Post by country girl » Wed Oct 07, 2009 9:18 am
They know where they can go at their interest rates!
Have just spoken to IP. They said if they ring again get a telephone number and reference and they will speak to them.
She said MBNA are fully aware of my debts.
It is just so annoying and I know I should'nt let it but it upsets me.

LindaX
 
 

kallis3

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Post by kallis3 » Wed Oct 07, 2009 10:15 am
I'm afraid I wouldn't be polite with them at this stage, if they continued to phone the second word I spoke to them would be 'off'.

I hope your IP can sort this for you.

All your creditors will be aware of your IVA.
Sharing from experiences of dealing with debt
The greatness of a man is not in how much wealth he acquires, but in his integrity and his ability to affect those around him positively.
Bob Marley.
http://kallis3.blogs.iva.co.uk
 
 

Pennyless

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Post by Pennyless » Wed Oct 07, 2009 11:39 am
Kallis agreed...me too. Country-Girl I think they have exhausted your patience, particularly if it's upsetting you so much. Ignore the calls or put them on hold for 30 mins or just hang-up.
I came into this world with nothing and still have most of it left!
 
 

kieser

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Post by kieser » Wed Oct 07, 2009 5:06 pm
I know how u feel,we had the same with them when we started our IVA,they were phoning us every day wanting money even though we were in a IVA & their debt was one of them.Our ip had to deal with them in the end.we got wise to their phone number & never answered it.Good luck
 
 

country girl

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Post by country girl » Wed Oct 07, 2009 8:04 pm
Thanks,
I don't normally answer my mobile to numbers I don't know but like I said this call caught me off guard, I was with someone at the time. If they ring me again I shall be ready for them!
They are a real pain are'nt they Kieser.
 
 

rainbowofhope

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Post by rainbowofhope » Wed Oct 07, 2009 9:15 pm
MBNA are classic! When I called them a couple of weeks ago to request a copy statement (to assist with my IVA Application), the guy I spoke to offered me a secured loan!! Priceless! x
 
 

Cath

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Post by Cath » Wed Oct 07, 2009 9:17 pm
Hubby received in the post tsoday, credit card cheques from Barclaycard....how funny!
7 year IVA completed in December 2016 - there is light at the end of that tunnel
 
 

rainbowofhope

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Post by rainbowofhope » Wed Oct 07, 2009 9:19 pm
They're great aren't they?! Do you think they're doing it to cheer us up? How's things Cath - have you had your docs back from the first IP? x
 
 

Cath

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Post by Cath » Wed Oct 07, 2009 9:29 pm
Not yet but we've managed to gather everything we need bar one doc to proceed to the next stage so hopefully moving on soon. Thanks for asking xxx
7 year IVA completed in December 2016 - there is light at the end of that tunnel
 
 

Debtwitch

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Post by Debtwitch » Wed Oct 07, 2009 9:32 pm
Hi All

Sounds like MBNA haven't updated their database.

It's an admin error - they can't do anything with the debt included in the IVA.

Country Girl - I'm sorry that someone telephoned and that additionally, it wasn't convenient to explain your situation. IF it happens again, I would suggest that you ask to speak to a manager/supervisor and then explain you are in an IVA and get them to identify themselves and promise to get back to you to confirm they will take you of the dialler lists - taking their contact details will give you some comfort that you can get hold of them again if it isn't settled.

Best of luck for getting it sorted soon.
Last edited by Debtwitch on Wed Oct 07, 2009 9:34 pm, edited 1 time in total.
Kind regards,

Angela Rosler
Insolvency Manager

Helping people with their debt problems for nearly 10 years.

Contact me directly for free, impartial, confidential help and guidance.
 
 

country girl

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Post by country girl » Thu Oct 08, 2009 9:25 am
Hi

Thanks Debtwitch, I will do that if they call again.
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