I pay my Gas/Electric to NPower on a monthly. I have just had a refund of them for £240 as they have said my account is in credit.
The question I have is can I keep this money or do I need to pay it as a windfall. All the payments made to NPower have been within my allowance. Also this credit has occurred as I kept paying the same amount monthly over the summer, despite using a lot less gas and electric. However come the winter this flips around as we only have electric storage heaters so our monthly billy literally triples. So ideally would like to put this into the pot for the winter bills.
Currently in an IVA. Not a Financial Professional, any comments expressed are just my opinion.
IVA started March 2011, Completed March 2016 and certificate issued 11 days after final payment. It was not always easy but then some of the best decisions aren't.
Personally speaking I would say you can keep this - we had the same with Atlantic during the IVA and, as you say, summer and winter charges change.
Sharing from experiences of dealing with debt
The greatness of a man is not in how much wealth he acquires, but in his integrity and his ability to affect those around him positively.
Bob Marley. http://kallis3.blogs.iva.co.uk