sblack wrote:The person you spoke to probably doesn't know about the IVA. They may be in Delhi and the proposal is on a desk somewhere in Britain! In many cases we are required to send the proposal documents to specific places which is unlikely to be the customer service centre you are speaking to. You would think that somewhere along the line the system could be updated though.
The big banks do not seem to know what is happening from day to day. All they want is payment and nothing else seems to matter. I have received phonecalls wanting payments from 2/3 different people at the same bank on the same day and they have not got a clue what was said in the previous conversations. They will then ring back the next day with no recollection of the previous days calls. We have got our creditors meeting on the 14th March and I have spoken to 3 of our creditors this week who apparantly know nothing about an IVA bieng proposed ????.
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