Hi trog,
Well done on tackling your situation head on in this way.
My first suggestion to you would be to get on the phone to the creditors within a week or so from sending the letters.
A surprising number of such letters don't get registered on creditor systems which will cause you a delay if it takes weeks to find out that this is the case.
My second suggestion would be to be patient. Informal full and final offers of settlement are frequently time-consuming and to be fair many creditor companies are very busy dealing with debt-related issued at the current time.
We handle a number of such cases for clients; if we can help you with any pointers as you sort this out feel free to give us a call (details in profile section).
Andrew Graveson
Mortgage Broker & Bright Oak Debt Management
andrew@brightoak.co.uk
www.brightoak.co.uk