Anyone who is or has used clearstart

[tanyamandy]

Hi everyone

Was just wondering if the process of identity checking and pick up of ORIGINAL documents was the same for everyone using clearstart? I have not had a face to face meeting although was offered one but am know thinking i have put my whole identity into a couriers hand as he collected the info when checking our passports.

Is this common pratice?? maybe worrying about nothing but just wanted to check to put my mind at rest....

Tanya

[depressed]

HI YES THEY DID THE SAME WITH ME ,ITS JUST general practice ,i have all mine back now ,don't worry .

[pbeck]

These days due to Money Laundering Regulations coming into force within the last few years, it is a requirement that all IVA providers, indeed other financial or legal services providers, take active measures to identify prospective clients as who they say they are, so Yes, Clearstart are just complying with these regulations.

Philip Beck

Licensed Insolvency Practitioner and IVA specialist

[tanyamandy]

thank you, just thought was worth asking as you hear so much about ID fraud don't you , not that anyone would want mine!

[caraf]

Hi
Yes I am with clearstart and they did exactly the same with me. I have just had my iva approved and they have been brilliant with us.

[cat 1]

and just to add your passports will be returned very promptly.Cat

[caraf]

The courier who comes to collect all your documents just checks your passport doesnt take it away.

[rachellxx39]

We used Clearstart and because we didnt live too far from the office we went and met our advisor face to face so we were able to take the relevant documents with us . I have sent many documents to them via post and they have always arrived . Clearstart also have speical delivery envelopes so paperwork got there next day , but they pay for that theres no charge . Clearstart were brillient with us and we had no problems. Our ivas were approved on monday 7th jan.

[cat 1]

..just to reiterate.My passport WAS taken away and WAS returned promptly.Cat

[tanyamandy]

As cara said they did also check my passport at my home so that never left me, this post has put my mind at rest re my identity etc

Thanks