A DMP is not necessarily restricted by CCCS guidelines; a note can be made explaining why a certain expediture level is set where it is.
This is hugely important for all parties. A good DMP is about finding a proper balance for all parties:
1 - Creditors fairly expect an equitable return.
2 - Those entering DMP's want to clear their debts as fast as they can.
3 - It's of no benefit for debtor or creditor if someone entering into a DMP does so at an unsustainable contribution level. The DMP will fail to the detriment of all.
DMPs, like IVAs, are long-term commitments and anyone contemplating such a debt solution should take care to ensure they are entering an arrangement that will meet all of the three criteria above.
As per Melanie's comments there are two types of DMP representation:
1 - "Free" organisations. Whether they represent you or your creditors has been called into question on many occasions within this forum. Where you get prompt and good service, allied with a sustainable level of contribution, along with an energetic approach to negotiating the freezing of interest and charges, this route will clear debt faster.
2 - Commercial DMP companies such as ourselves (there are many others). These companies will represent you and charge for their work. There are good and bad out there; caution should go into selection if this is your preferred option.
It's very rare for legal action to result from a DMP. It only fair to say that your creditors will be asked to treat your proposal sympathetically and commercially; they will choose how they will respond.
Where an equitable proposal is put forwards a surprising number of creditors will generally offer their support.
Andrew Graveson
Mortgage Broker & Bright Oak Debt Management
andrew@brightoak.co.uk
www.brightoak.co.uk