Virgin Media

[dorset70]

Hi

Can anyone advise me, am with BT but am moving home shortly (renting) and do not have a BT line where I am moving to, do Virgin Media offer services to people in an IVA or are they refused?

Thanks.

[Wizzard]

Hi Dorset
I may be wrong in this but I am sure that the phone is classed as an utility and as such is viewed differently to 'Credit'. It would be worth ringing them on ... 0845 840 7777.

[CJ08]

If and when you go to virgin media i havent had a problem.... just to warn like mobile contracts they like to have around 2 months payments on your 1st bill etc! been with them for 6 years even when i couldnt pay them after a dd mistake they allowed me to pay some of the debt and keep the services and i did this for a year lol!!

[aguise]

I have been with them for years and though I dont like their billing procedure of charging upfront, I have had little problem with the service over the last 15 years, as they were previously birmingham cable and then telewest.

Ang

[Skippy]

Yeurgghhhh, Telewest!!! Awful firm, I'd rather write letters than use a cable firm!

(Skippy gets crucifix and garlic at the mere thought!)

[aguise]

Ha Ha skippy.
We dont have a choice we arent allowed satellite dishes on the houses or aerials of any kind outside.
Didnt you work for them once upon a time skippy.
Its just the bils that are illedgible and you need a degree sometimes to understand them.

Ang x

[Skippy]

I used to work in customer services for them, telephone and face to face. I was shouted at andphysically threatened by customers and accused of stealing by my manager! Add to that I couldn't understand the bills and the service was rubbish (it's still not digital in our area!) and that's why I hate them!

[aguise]

Gosh makes a change for me to rmember something right. I dont blame you, either, I have to say all my probs have been with the blls and i feel sorry for those on the other end of the phone because they get all the flack because of it.

Ang x