When we took out our IVA it was accepted on the condition that when a car finance agreement was finished we'd pay the remaining amount over as part of the IVA.
We accepted this (not much choice really!) and have just finished paying for the car credit.
Upon checking the agreements we found that the IVA was set to increase a month earlier than the car finance ended. I spoke to our IVA company to explain that a mistake had been made and we wouldn't be able to start paying the extra until a month later.
They replied stating that the missed month can be split across remaining payments. I emailed them again saying that this wasn't our mistake and in accordance with the initial agreement the creditors weren't entitled to any extra money until the car had been fully paid off.
They claim that we should have checked the agreement. All it states is x number of months at y amount followed by x number of months at increased amount, something we didn't sit and work forward, we took them on their agreement.
Do I have the right to insist they can't take this extra months payment? We could really do without increasing the payment even further than expected, we've already had to pay a final credit fee that wasn't allowed for (IVA company have split the over payments)
Appreciate any advice please
