Almost all IVAs now include a failure clause if you get over 2-3 months in arrears with payments.
I am surprised that if you were saving up this money the IVA just failed. Could your IP not have agreed to accept postal orders from you until the DD facility was up and running ?
Did they not come up with any other suggestion of making the payments that would have been acceptable in the interim ?
Did they give you adequate notice of impending failure together with a deadline for compliance ?
It would appear that you did enter into an agreement with them to clear the arrears, so if they then failed to stick to this agreement causing your IVA to fail you would have grounds for complaint to the IPs authorising body.
Unfortunately once an IVA has failed and all parties notified of this fact, I see no way of legally resurrecting it, you would either have to start a new IVA with another 5-year payment period (if the creditors will agree to it), or come up with an alternative method of resolving your situation.
Philip Beck -
www.freeivaadvice.co.uk
Licensed Insolvency Practitioner and IVA specialist