Hi there, Melanie, if you are online, could you please answer the following if possible, or if anyone else can help I would be grateful. I have submitted my paperwork to you which you will receive tomorrow, I am confused as to when I should stop payments to my creditors as my bank is one of my creditors, and I have direct debits set up for my essentials, i.e. rent, water, etc, but if I stop payments to the bank cc's are they likely to take what is in my account which is earmarked for my essential bills? I have taken your advice and applied for another non-related bank account but this will obviously take a little time to open, in the meantime I don't want the bank to take my rent monies as I don't want to get in arrears with it (I need at least to keep the roof over my head). Am I best withdrawing my rent, electric, gas etc monies but how do I pay them otherwise, I can't send cheques as these still need to clear through my account. Thanks for your help, Kazzy