Hi Rosa
Unfortunately it can take a bit of time for creditors to update their records once they receive notification of an IVA. A lot of correspondence which is produced by your creditors is on an automated system and so this can continue to be issued after the IVA has been approved, which can obviously be very distressing.
However when you are in the process of an IVA or after you have had the IVA accepted at the creditors meeting you should give any creditors who contact you the details of your IP and explain that you are in an IVA or proposing an IVA.
Forward any correspondence to your IP who will deal with the creditor directly.
As long as you provided your IP with details of all your creditors at the proposal stage and you pass on any further correspondence to your IP these creditors should eventually stop calling or contacting you.
Hope this helps
AccumaGroup
http://www.accumagroup.com - One of the UKs leading debt and insolvency advice firms with over 200 employees.